Your Daily Grind
You won’t believe this
In little old Armadale a coffee roastery is beginning to make some serious noises. Enter Sparks Coffee Roastery who after what seems only but a smidgeon of time in operation, have recently received some prestigious coffee roasting awards. It is amazing what can be achieved with an uncompromised vision, passion, and a dedicated mindset, if…
Some days are just great days
Today was one of those… I wish to thank the growing number of roasting companies who have come on board in promoting and recommending my book ‘Owning a Café or Coffee Shop’ to their clients. I thank their vision, insight, and professionalism in providing yet another service over and above the quality of their coffee…
Hush, a name not to be forgotten
The sheer quality of the coffee pumped out of Hush Specialty Coffee each day leaves one in a quandary of why it is called Hush… In fact, how can one be silenced in not being extremely passionate about recommending this business to family and friends. Owner and founder Dan Leppard should be very proud of…
A café with a view money could not buy
Every now and then throughout the world one finds a café that would simply leave them speechless, well in little old Perth, WA there is such a café, City View Café. It would hardly be unusual for prices to be at a considerably inflated level when a location affords such a unique and breath-taking outlook,…
How good are some but how bad are others?
The above question is so typical of the hospitality scene worldwide. Whether it relates to the quality of food or drink on offer, the standard of service, the ambience created or the often-lost art of delivering an exceptional experience for all who walk through the doors. Many owners indeed do understand the expectations of customers…
Punk Rocker to rocking the café scene
Didn’t think that was possible, well not everyone is like Charlie Austen, owner of Charlies Coffee Bar in Hilton, WA. In fact, the success of his business would make any band proud if they too had a large, loyal, dedicated and wait for it, satisfied following. This amazing people person/come family man for years was…
If your business is struggling… Communicate
Communication between owners and staff is essential for any progressive business, even more so if times are tough… but owners don’t believe for one second if this is indeed the case that by keeping the realities of the situation from your partner in life, this is in any way is a commendable idea. Sure, it…
Decisions Decisions
Keep a prized 72 Holden Monaro or sell it and create a specialized business that would become the benchmark of the hospitality industry. Thankfully the Monaro was sold. Enter Anthony Bosco, the founder and owner of Espresso Works in Perth WA. A business that specialises not only in offering for sale the very best coffee…
From Ruins to a Paradise
I have been so grateful on my journey in becoming an author to experience little hideaways often in rural areas of WA. A small farming property east of Perth was no exception. My initial time was spent in the surrounds of a 160-year-old ruined homestead which as I continued to revisit was transformed into what…
You are never too big to learn something new in hospitality
Time after time the considered opinion of many observers on seeing a buzzling, successful café or coffee shop is that its owner must have the magic touch. Truth be known, reaching the pinnacle in the hospitality industry is rarely the result of simply being lucky, often any success has resulted from hours, weeks, months, or…