Your Daily Grind

STAFF – The Good, the Bad and the Ugly

By owningacaforcoffeeshop

It is a common myth that a great idea, a great location, plenty of initial capital and some enthusiasm is all that is needed to open a successful hospitality business. Sure, a portion of these aspects are necessary but, tough times may await those whose don’t consider much, much more. One vital yet an often…

Why write a book?

By Mike Keating

I love coffee! I love people! … and I also appreciate success that is hard earned. There are plenty of ‘average’ cafes and coffee shops. You know the type. You go once or twice but there was just not enough in the cup or the cake or customer service to bring you back. There then…

Is it true many people suck at running a cafe or coffee shop?

By Mike Keating

Without doubt the question above probably never gets said out loud but unfortunately it is one of the harsh realities facing many participants involved in the hospitality industry. The cold hard truth is that many in fact simply do suck or in more politically correct terms, are just not cut out to appreciate and then…

Here’s my Mark!

By Mike Keating

Welcome to my blog. This is my effort at writing the ‘bible’ in hospitality and coaching you to believe in yourself and your abilities to succeed in the industry. This book will help you to become the undeniable ‘stand out’ amongst all competitors. Never under estimate the concept of making your venue the ‘second home’…